Balanced Scorecard

Inside the product

What Balanced Scorecard does.

Financial lens

Margin, cost and sell-through against the thresholds you set — season-to-date, live.

Customer lens

Repeat rate, member mix and returning clients, scored on the same board.

Operational lens

Readiness, on-time handover, size-run completeness — the floor in one row.

AI-Learning lens

Every L2 model shown with its accuracy, so you see how far to trust the forecast.

IrisMeet the agent →

How it decides

How Balanced Scorecard decides.

Iris is the AI that narrates every screen, flags what needs a human and acts on the rest once approved. It names the cause, costs the move and proposes the action.

L1

Zen Rules

Deterministic thresholds that fire on the shift the breach happens — no model lag, no waiting for a report.

L2

Zen Models

Forecasting and ML models that predict early enough to act on, with the cause named and the move costed.

L3

Ask Iris

Conversational layer: you ask what moved and why, and Iris answers with the recommended action for a human to approve.

Sector playbooks

One board for every sector.

Pick a sector to see what its board watches — and, for Fashion, the full L1 rules, L2 models and Ask Iris exchange behind it.

SECTORS

FA-01 · 6 sector AI solutions + 12 core POS

Apparel & Ready-to-Wear

This sector’s board

Sell-through by style, size-curve health and weeks-of-cover — every door on one board.

210Units / hr

71.4%Full-price sell-through

88%Size-run health

LIVE · ILLUSTRATIVE DATALumière Mode · 180 stores · EuropeStyle AW-4412 breaking on M / L in 6 stores.

L1 Zen Rules thresholds

Rule	Threshold	Now
Gross margin · season-to-date	≥ 48%	52.4%
Repeat purchase rate	≥ 35%	38%
Full-price sell-through	≥ 67%	71.4%
Demand forecast accuracy	≥ 89%	92.8%

L2 Zen Models predictions

Model	Predicts	Accuracy
Size-curve drift	break risk by size	93.4%
Sell-through	8-week curve by style	91.8%
Markdown timing	first-cut date	90.2%

L3 Ask Iris the exchange

You

What just moved?

Iris

Size break detected on 2 sizes, 6 doors — rule fired at 09:14.

You

Why, and what do I do?

Iris

Move 84 units from the three slowest doors — holds full price 11 more days.

Lumière Mode is a fictional showcase company. Every figure is illustrative.

Open the live sector demo →

FA-02 · 7 sector AI solutions + 12 core POS

Ethnic, Bridal & Couture

This sector’s board

Order-book value, atelier load, promise-date risk and deposit exposure in one view.

214Open orders

96.1%On-time handover

84%Atelier load

LIVE · ILLUSTRATIVE DATAMaison Zara · 46 ateliers · Pakistan & GulfWeek 34 · 4 bridal orders on the same two karigars.

L1 Zen Rules thresholds

Rule	Threshold	Now
Open order-book value	≥ 3.9M	3.9M
Returning bridal clients	≥ 60%	64%
On-time handover	≥ 92%	96.1%
Promise-date accuracy	≥ 87%	91.4%

L2 Zen Models predictions

Model	Predicts	Accuracy
Promise-date risk	slip probability by order	92.1%
Atelier load	stage capacity	89.6%
Drop sizing	per-city run size	90.7%

L3 Ask Iris the exchange

You

What just moved?

Iris

Capacity rule breached — embellishment stage over-committed by 38 hours.

You

Why, and what do I do?

Iris

Move embellishment on two orders now — every promise date holds.

Maison Zara is a fictional showcase company. Every figure is illustrative.

Open the live sector demo →

FA-03 · 6 sector AI solutions + 12 core POS

Kidswear & Teen

This sector’s board

Age-band sell-through, school-season readiness and repeat-family rate.

96Baskets / hr

92.4%Season readiness

47%Repeat families

LIVE · ILLUSTRATIVE DATAPetit Nord · 74 stores · school season3 schools · uniform packs 19 days behind last year.

L1 Zen Rules thresholds

Rule	Threshold	Now
Gross margin · season-block	≥ 42%	44.8%
Repeat families	≥ 44%	47%
School-season readiness	≥ 88%	92.4%
Age-band forecast accuracy	≥ 87%	90.6%

L2 Zen Models predictions

Model	Predicts	Accuracy
Age-band demand	units by band	90.9%
Season readiness	pack fill by school	92.3%
Growth cycle	size-up timing	88.4%

L3 Ask Iris the exchange

You

What just moved?

Iris

Readiness rule fired — pack fill below 90% with 5 weeks to intake.

You

Why, and what do I do?

Iris

Pull the reorder forward now — clears intake week without airfreight.

Petit Nord is a fictional showcase company. Every figure is illustrative.

Open the live sector demo →

FA-04 · 6 sector AI solutions + 12 core POS

Sportswear & Activewear

This sector’s board

Drop sell-out rate, brand-partner sell-through and full-price ratio.

89.3%Drop sell-out

82%Full-price ratio

61%Member mix

LIVE · ILLUSTRATIVE DATAKinetic · 92 doors · drop seasonFriday drop · over-allocated to 2 flagship doors.

L1 Zen Rules thresholds

Rule	Threshold	Now
Gross margin · drop season	≥ 43%	46.2%
Member mix of sales	≥ 57%	61%
Drop sell-out rate	≥ 85%	89.3%
Release demand accuracy	≥ 89%	93.1%

L2 Zen Models predictions

Model	Predicts	Accuracy
Release demand	drop sell-out	93.6%
Allocation fit	conversion by door	92.0%
Re-order cycle	replacement timing	89.8%

L3 Ask Iris the exchange

You

What just moved?

Iris

Allocation rule flagged — two doors hold 41% of units on 18% of conversion.

You

Why, and what do I do?

Iris

Reallocate 140 pairs — clears the drop inside 48 hours.

Kinetic is a fictional showcase company. Every figure is illustrative.

Open the live sector demo →

FA-05 · 6 sector AI solutions + 12 core POS

Footwear

This sector’s board

Size-run completeness, pairs per hour and full-price sell-through by door.

132Pairs / hr

91.8%Size-run complete

34%Attach rate

LIVE · ILLUSTRATIVE DATAStride · 118 doors · full estate9 articles missing their two best-selling sizes.

L1 Zen Rules thresholds

Rule	Threshold	Now
Gross margin	≥ 46%	48.6%
Attach rate	≥ 31%	34%
Size-run completeness	≥ 88%	91.8%
Article forecast accuracy	≥ 88%	92.2%

L2 Zen Models predictions

Model	Predicts	Accuracy
Run integrity	hole risk by article	92.7%
Attach propensity	pair-with likelihood	90.4%
Article curve	8-week sell-through	91.1%

L3 Ask Iris the exchange

You

What just moved?

Iris

Run-integrity rule fired on 9 articles across 23 doors.

You

Why, and what do I do?

Iris

Fill those runs first — worth more than the new intake.

Stride is a fictional showcase company. Every figure is illustrative.

Open the live sector demo →

FA-06 · 6 sector AI solutions + 12 core POS

Cosmetics & Beauty

This sector’s board

Repeat-purchase rate, shade availability, expiry exposure and counter productivity on one board.

124Baskets / hr

58%Repeat purchase

0.9%Expiry write-off

LIVE · ILLUSTRATIVE DATAÉclat Beauty · 63 counters · Europe2 skincare batches expire in 38 days, in the 3 slowest doors.

L1 Zen Rules thresholds

Rule	Threshold	Now
Gross margin	≥ 53%	57.1%
Repeat purchase rate	≥ 54%	58%
Shade availability	≥ 90%	94.2%
Replenishment accuracy	≥ 88%	91.8%

L2 Zen Models predictions

Model	Predicts	Accuracy
Shade curve	break order by shade	92.5%
Refill timing	days to run-out	91.3%
Expiry risk	cover vs shelf life	93.0%

L3 Ask Iris the exchange

You

What just moved?

Iris

Expiry rule fired — 38 days of cover left, 91 days of stock on hand.

You

Why, and what do I do?

Iris

Move them now — clears at full price instead of a write-off.

Éclat Beauty is a fictional showcase company. Every figure is illustrative.

Open the live sector demo →

FA-07 · 6 sector AI solutions + 12 core POS

Fabric & Textile

This sector’s board

Metre-level sell-through, cut wastage and roll ageing — by branch and by cutting table.

1,840Metres / day

96.4%Cut yield

21 daysRoll ageing

LIVE · ILLUSTRATIVE DATALoom & Lot · 38 branchesPremium suiting · wastage 4.1% above counter average.

L1 Zen Rules thresholds

Rule	Threshold	Now
Gross margin	≥ 39%	41.7%
Repeat trade buyers	≥ 40%	43%
Cut yield	≥ 92%	96.4%
Run-size forecast accuracy	≥ 86%	90.2%

L2 Zen Models predictions

Model	Predicts	Accuracy
Cut yield	wastage by table	91.6%
Run sizing	metres by colourway	89.9%
Lot ageing	clearance risk	90.5%

L3 Ask Iris the exchange

You

What just moved?

Iris

Yield rule fired — one branch, one cutting table, started 9 days ago.

You

Why, and what do I do?

Iris

Re-brief that table — recovers the yield inside a fortnight.

Loom & Lot is a fictional showcase company. Every figure is illustrative.

Open the live sector demo →

FA-08 · 6 sector AI solutions + 12 core POS

Home Textiles & Furnishing

This sector’s board

Made-to-measure pipeline health, on-time installation, set attach rate and room-set sell-through.

96Orders / week

93.8%On-time install

37%Set attach

LIVE · ILLUSTRATIVE DATAMaison Linen · 52 showroomsNext week · 14 made-to-measure orders on 2 installers.

L1 Zen Rules thresholds

Rule	Threshold	Now
Gross margin	≥ 42%	45.3%
Room-set attach rate	≥ 34%	37%
On-time installation	≥ 90%	93.8%
Made-to-measure accuracy	≥ 86%	89.7%

L2 Zen Models predictions

Model	Predicts	Accuracy
Fitter capacity	install slippage	90.1%
Set attach	completion likelihood	88.7%
Spec demand	GSM & size mix	91.4%

L3 Ask Iris the exchange

You

What just moved?

Iris

Capacity rule fired — two orders promised the same day, same fitter.

You

Why, and what do I do?

Iris

Move one to Thursday — both promise dates hold.

Maison Linen is a fictional showcase company. Every figure is illustrative.

Open the live sector demo →

FA-09 · 6 sector AI solutions + 12 core POS

Marketplace & Online Selling

This sector’s board

Channel margin after fees, order accuracy, return rate and SLA performance side by side.

9Channels live

99.1%Order accuracy

18%Return rate

LIVE · ILLUSTRATIVE DATANine channels · one stock poolOne channel · best on revenue, worst on margin.

L1 Zen Rules thresholds

Rule	Threshold	Now
Margin after channel fees	≥ 28%	31.4%
Repeat buyer rate	≥ 26%	29%
Order accuracy	≥ 95%	99.1%
Channel demand accuracy	≥ 89%	93.4%

L2 Zen Models predictions

Model	Predicts	Accuracy
Channel margin	contribution after fees	93.2%
Return risk	abuse likelihood	90.8%
Listing health	conversion decay	92.6%

L3 Ask Iris the exchange

You

What just moved?

Iris

Fee rule fired — 14% commission against a 31% gross on this channel.

You

Why, and what do I do?

Iris

Cut ad spend here and reprice — or the volume is costing you.

Nine channels is a fictional showcase company. Every figure is illustrative.

Open the live sector demo →

Outcomes

What an operator can expect.

Modelled outcomes from the sector playbooks Balanced Scorecard feeds.

+2.1 ptnet marginCasual Dining

3 daysmonth-end closeQuick Service

+15%contract renewalsInstitutional & B2B

+11%per-cover revenueFine Dining

Modelled from pilot assumptions and comparable F&B benchmarks — not yet a deployed-client result. Zentallio will publish real numbers as founding pilots conclude.

Six live products

The other five, same spine.

02 · Live till · Iris upsell

Point of Sale

The till: counter, tables, drive-thru, kitchen, dispatch, delivery and feedback on one order spine, with Iris suggesting the upsell at the moment of sale.

Explore Point of Sale →

03 · Balanced ledger · balanced, not estimated

Numerus · CFO

Finance: executive cockpit, financial reporting and approvals in one ledger.

Explore Numerus →

04 · Forecast, procurement, logistics

Nexus · Supply Chain

Supply chain: demand forecast, procurement and logistics tied to what actually sold.

Explore Nexus →

05 · Standards, assets, energy

Motus · Operations

Operations: standards, assets and energy across every site.

Explore Motus →

06 · Roster, payroll, compliance

Manus · Workforce

Workforce: rostering from forecast; overtime, absence and compliance handled before payroll.

Explore Manus →

See Balanced Scorecard on your numbers.

Configured demo in 3–5 working days · no hardware · no long-term contract.

info@zentallio.com

+92 327 000 0901 +1 929 419 2694Pricing depends on your sector, formats and outlet count — we walk you through it on your own formats.

What Balanced Scorecard does.

Financial lens

Customer lens

Operational lens

AI-Learning lens

How Balanced Scorecard decides.

Zen Rules

Zen Models

Ask Iris

One board for every sector.

Quick Service & Street Food

Modelled outcomes on this board

Casual Dining

Modelled outcomes on this board

Fine Dining & Premium

Modelled outcomes on this board

Café, Coffee & Bakery

Modelled outcomes on this board

Ice Cream, Desserts & Sweets

Modelled outcomes on this board

Beverages & Drinks

Modelled outcomes on this board

Health, Wellness & Specialty Diets

Modelled outcomes on this board

Cloud Kitchen & Delivery-Only

Modelled outcomes on this board

Institutional & B2B Food Service

Modelled outcomes on this board

Niche & Experience Concepts

Modelled outcomes on this board

Apparel & Ready-to-Wear

L1 Zen Rules thresholds

L2 Zen Models predictions

L3 Ask Iris the exchange

Ethnic, Bridal & Couture

L1 Zen Rules thresholds

L2 Zen Models predictions

L3 Ask Iris the exchange

Kidswear & Teen

L1 Zen Rules thresholds

L2 Zen Models predictions

L3 Ask Iris the exchange

Sportswear & Activewear

L1 Zen Rules thresholds

L2 Zen Models predictions

L3 Ask Iris the exchange

Footwear

L1 Zen Rules thresholds

L2 Zen Models predictions

L3 Ask Iris the exchange

Cosmetics & Beauty

L1 Zen Rules thresholds

L2 Zen Models predictions

L3 Ask Iris the exchange

Fabric & Textile

L1 Zen Rules thresholds

L2 Zen Models predictions

L3 Ask Iris the exchange

Home Textiles & Furnishing

L1 Zen Rules thresholds

L2 Zen Models predictions

L3 Ask Iris the exchange

Marketplace & Online Selling

L1 Zen Rules thresholds

L2 Zen Models predictions

L3 Ask Iris the exchange

What an operator can expect.

The other five, same spine.

Point of Sale

Numerus · CFO

Nexus · Supply Chain

Motus · Operations

Manus · Workforce

See Balanced Scorecard on your numbers.